Privacy policy
Last updated: 6 October 2026
SadShirtClub operates this online store and website, including its related content, products, features and services (the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services to you.
This Privacy Policy explains how SadShirtClub collects, uses, stores and shares your personal information when you visit our website, make a purchase, contact us or otherwise interact with our Services.
For the purposes of applicable UK data protection law, SadShirtClub is the data controller for personal information that we control.
Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you.
Depending on how you interact with SadShirtClub, we may collect or process:
- Contact information, such as your name, email address, telephone number, billing address and delivery address.
- Order and transaction information, including products viewed, purchased, returned or cancelled and your transaction history.
- Payment information, which may include payment method, payment confirmation and transaction details. Payment information is generally processed securely by Shopify and/or our payment providers rather than directly stored by SadShirtClub.
- Account information, if you create or use a customer account.
- Communications, including information you provide when contacting us about an order, return, collaboration or other enquiry.
- Device and technical information, including your browser, device type, IP address and network information.
- Usage information, including how you interact with our website, products and pages.
- Marketing preferences, including whether you have chosen to receive promotional communications from us.
How We Collect Personal Information
We may collect personal information:
- directly from you when you place an order, create an account, contact us or otherwise provide information;
- automatically when you use our website, including through cookies and similar technologies;
- from Shopify and service providers that help us operate the store;
- from fulfilment, delivery, payment, analytics and marketing providers where necessary to provide our Services; and
- from other third parties where permitted by law.
How We Use Your Personal Information
We may use your personal information to:
Provide and Fulfil Our Services
This includes:
- processing and fulfilling orders;
- processing payments;
- arranging delivery;
- providing order updates;
- handling returns, refunds and customer-service enquiries;
- maintaining customer accounts;
- remembering preferences; and
- providing functionality available through our website.
Communicate With You
We use your information to respond to questions, provide customer support and communicate important information relating to your orders or account.
Marketing and Advertising
Where permitted by law, we may use personal information to send marketing communications and measure or improve advertising.
You can unsubscribe from promotional emails at any time using the unsubscribe link contained in those emails.
Depending on your location and applicable law, cookies or similar technologies used for advertising may require your consent.
Security and Fraud Prevention
We may process information to:
- protect our website and customers;
- authenticate accounts;
- prevent fraudulent transactions;
- investigate suspicious or malicious activity; and
- enforce our Terms and policies.
Legal and Regulatory Requirements
We may process information where necessary to comply with applicable laws, tax and accounting requirements, valid legal requests or to establish, exercise or defend legal claims.
Our Legal Bases for Processing
Where UK GDPR or similar legislation applies, we process personal information using one or more lawful bases depending on the circumstances.
These may include:
- Contract — where processing is necessary to fulfil your order or provide a service you've requested.
- Legal obligation — where we need to retain or process information to comply with the law.
- Legitimate interests — where reasonably necessary to operate, secure and improve our business, provided those interests are not overridden by your rights.
- Consent — where you have given us permission, such as for certain marketing or cookie activities where consent is required.
Where we rely on consent, you may withdraw it at any time.
How We Share Personal Information
We may share personal information where reasonably necessary with companies that help us operate SadShirtClub, including:
- Shopify, which hosts and operates our ecommerce platform;
- payment providers;
- shipping and delivery companies;
- production and fulfilment partners;
- customer-service providers;
- analytics and website-service providers;
- marketing and advertising providers where permitted by law; and
- professional advisers or authorities where required by law.
For example, if an order is fulfilled by one of our production partners, we may need to provide information such as your name, delivery address and order details so that the order can be produced and delivered.
We do not give fulfilment partners more information than is reasonably necessary to complete the relevant service.
We may also disclose information where required to comply with legal obligations, enforce our policies, prevent fraud or protect our rights or those of others.
Shopify
Our store is hosted by Shopify.
Shopify processes information about your use of our store to provide and improve its ecommerce services. Information submitted through our store may therefore be processed by Shopify and its service providers.
Shopify may also process certain information independently for purposes described in its own privacy documentation.
You can learn more by visiting Shopify's Consumer Privacy Policy and Privacy Portal.
Cookies and Similar Technologies
SadShirtClub and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the store and, where permitted, support advertising and marketing.
Where required by applicable law, non-essential cookies will be used based on your consent.
You can manage available privacy and cookie choices through the controls provided on our website and through your browser settings.
Third-Party Websites
Our website may contain links to websites or services operated by third parties.
We do not control those third-party websites and are not responsible for their privacy or security practices. We recommend reviewing their privacy information before providing them with personal information.
Children's Privacy
SadShirtClub's Services are not intended for children to use independently to provide personal information or enter into purchases where they are not legally able to do so.
We do not knowingly collect personal information from children where doing so would be unlawful.
If you believe a child has provided personal information to us inappropriately, please contact us at thesadshirtclub@gmail.com.
Security
We use reasonable measures and trusted service providers to help protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Please don't send sensitive information such as payment-card details to us by ordinary email.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- fulfilling and managing orders;
- providing customer support;
- maintaining appropriate business records;
- resolving disputes;
- preventing fraud; and
- complying with tax, accounting and other legal obligations.
Different categories of information may therefore be retained for different periods.
Your Privacy Rights
Depending on where you live and the applicable law, you may have rights concerning your personal information.
For UK customers, these may include the right to:
- request access to personal information we hold about you;
- request correction of inaccurate information;
- request deletion of your information in certain circumstances;
- request restriction of processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing relies on consent; and
- object to direct marketing.
These rights are not absolute and may be subject to legal exceptions.
To make a privacy request, email thesadshirtclub@gmail.com.
We may need to verify your identity before completing a request.
Exercising your privacy rights will not affect the service you receive from us except where processing is necessary to provide a requested service or where otherwise permitted by law.
Marketing Preferences
You can unsubscribe from promotional emails at any time using the unsubscribe link contained in the message.
Even if you opt out of marketing, we may still send essential non-promotional communications relating to your orders, account, returns or other transactions.
International Data Transfers
Because SadShirtClub uses Shopify and other service providers that may operate internationally, personal information may sometimes be processed outside the United Kingdom.
Where UK data protection law requires safeguards for an international transfer, appropriate recognised mechanisms will be used, such as adequacy regulations or approved contractual safeguards.
Complaints
If you have concerns about how SadShirtClub handles your personal information, please contact us first at:
thesadshirtclub@gmail.com
If you're in the UK and remain dissatisfied, you also have the right to raise a complaint with the Information Commissioner's Office (ICO).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers or legal requirements.
When we make changes, we'll update the “Last updated” date at the top of this policy.
Contact Us
For questions about this Privacy Policy, our privacy practices or your personal information rights, contact:
SadShirtClub
Email: thesadshirtclub@gmail.com
For the purposes of applicable UK data protection legislation, SadShirtClub is the data controller for personal information under our control.