Inquisitive? We've Got Answers

❓ Inquisitive? We've Got Answers

Welcome to the FAQ. Or as we like to call it: therapy, but make it about T-shirts.

🎨 What is DTF printing?

DTF means Direct-to-Film. Artwork is printed onto specialist film and heat-pressed onto the garment, allowing detailed, colourful designs without the heavy feel of traditional vinyl.

🧼 How should I wash SadShirtClub clothing?

To help your print live its best miserable life: wash inside out at a cool temperature, avoid bleach, and air dry where possible. Don't iron directly over the artwork. Proper care helps keep the print looking sharp for longer.

⏳ Why isn't my shirt dispatched instantly?

Many of our apparel orders are produced specifically for the order rather than pulled from a mountain of pre-printed stock. Printing, pressing, quality checking and packing takes a little time. Any estimated fulfilment or delivery information shown on the product or checkout page should be treated as the current estimate for that order.

❓ Is everything handmade by SadShirtClub?

No — and we're not going to pretend otherwise. Our original apparel is designed by SadShirtClub and our fulfilment method can vary by product and destination. Some clothing is printed and packed by us in the UK, while selected orders may be fulfilled by trusted production partners. Jewellery, footwear, cosmetics and other accessories may also be sourced from specialist suppliers. Relevant product pages contain the details that matter for that item.

🎨 Can I order a custom design?

Yep. Head to Design Your Own Sadness for custom apparel, or contact us if your idea is especially cursed and needs explaining first.

📦 Will my shirt shrink?

Fabric and fit vary between garments, so always check the individual product information and size guide. Following the care instructions — particularly avoiding excessive heat — will help minimise unwanted shrinkage.

💌 Do you ship internationally?

Yes. International availability and shipping options are shown at checkout. Fulfilment and delivery times can vary by destination, so check the information shown for your order.

💀 What's your return policy?

Our current policy allows you to request a return within 30 days of receiving your item, subject to the eligibility and exceptions in our Refund Policy. Items generally need to be unworn or unused and returned in the required condition. Custom/personalised items, personal-care goods, sale items and some other products may be excluded.

To start a return or ask a question, email thesadshirtclub@gmail.com before sending anything back.

❓ What the hell is SadShirtClub?

We're an independent UK alternative brand for people who express themselves through graphic tees, gothic clothing, dramatic accessories and questionable humour. Basically: if your wardrobe looks healthier than your coping mechanisms, you're probably in the right place.

❓ What sizes do you offer?

Sizes vary by product. Check the options and size information on the individual product page before ordering, or contact us if you want help choosing.

❓ Are your rings adjustable?

Some are, some aren't. Check the individual ring listing for the available sizes or adjustable-fit information.

❓ Will your shirts make me less sad?

No. That would be an irresponsible medical claim. You'll just look considerably better while dealing with it.

📩 Still got questions?

Email thesadshirtclub@gmail.com or use the chat option on the site when available. We aim to reply within 24–48 hours.